Frequently Asked Questions

What is included in a subscription plan? Is this a recurrent payment or one-time payment?

Once you register you will be steered to the USCREEN platform where you will create a private account. This will give you access to all workouts at any time. The workout videos are easy to view in a Netflix style.

After your 10 FREE Trial you will be automatically charged. This is a subscription based plan. You will receive at least 8-10 new workouts every month and have access to all prior workouts in your USCREEN platform membership. You must unsubscribe through “My Account” if you no longer wish to continue. Any charges after the first month will not be refunded. 

You will also be invited to the private Facebook page “Goddess to the Core Membership Community”. I will be going LIVE to share my Goddess Glow secrets on beauty, nutrition and lifestyle tips. I will be your biggest cheerleader and coach to help you stay 4 Body Fit™ aligned. You can ask me questions and let me know what you would like to focus on, along with meeting other inquiring and inspiring Goddesses like yourself. 

Can I cancel any time? How do I cancel my recurring subscription?

We would be bummed to see you go, but I understand life happens! You can unsubscribe at any time through the “My Account – Billing” tab once you’re logged in. You will be immediately removed from our facebook community as well.

Unfortunately, just as a typical gym membership, you will no longer have access to the workouts. We understand that funds change, and sometimes you may need to leave us for awhile. My hope is that while you were in the program, you learned a ton about your body and you are then able to incorporate it into any future workouts you may do! Also, if you decide to come back at any time, you can resume right where you left off using the same email and card information as before. 

Once signed into your account, you can cancel your recurring subscription by clicking My Account or Dashboard from the top navigation menu. Select Billing and locate your subscription plan at the bottom of the page. Click Change Plan and Cancel Membership. Your membership will be cancelled and your access will be removed at the end of your current payment period.

What if I am currently in pain or have an injury?

Not to worry. I always encourage you to listen to your body. Use the modifications whenever necessary. Sometimes just being in the sacred and safe space to listen, feel and heal to is what you may need. 

Do I lose the previous workouts after each new month?

Nope! That’s the best part! The longer you stay in the program and maintain membership, the larger the workout library. How awesome is that?! Each month, you’ll receive at least 8-10 NEW workouts. PLUS keep all the previous months as well! After 1 year with the program, you will have access at 120 and more Workouts.


How do I reset my password and change my password?

On the login page, click Forgot Password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.

Once signed into your account, you can change your password by clicking My Account or Dashboard from the top navigation menu. Select Password and update your password.

How do I update my billing information? My credit card is being declined. Why is that?

Once signed into your account, you can update your billing information by clicking My Account or Dashboard from the top navigation menu. Select Billing and update your billing information.

Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.

Can I watch videos on my phone or tablet without using an app? Can I watch videos using Chromecast and AirPlay?

Yes. Our website adapts to phone and tablet browsers so you can watch our content anywhere!

Yes! Both Chromecast and Airplay are compatible with our site.

To use Chromecast: Locate the Chromecast icon in the bottom right corner of the video you want to cast. Click the icon and select the correct Chromecast from the pop-up in your browser.

To use AirPlay: Open the video on your apple device and click the AirPlay icon in the bottom left corner.

Which browsers are supported? My video does not playback smoothly. How can I fix this?

While we recommend using the latest version of Google Chrome, we also support Firefox and Safari browser released within the last five years. You may experience playback issues when using an out of date browser or any version of Internet Explorer.

Video playback depends on several factors. To improve your playback experience, make sure you have a fast, stable internet connection. We recommend using the most recent version of Chrome, Firefox, or Safari. You may experience playback issues with outdated devices and browsers.

I need more help

Please send us an email with your full name, the email you used for account and a description of the issues you are experiencing to and one of our team members will be able to assist you further.